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Contribuisci feedbackWhat a wonderful steakhouse! We found this little gem while shopping. We wanted something more than the usual informal drab eateries that crowd the downtown streets. It was like stepping on to J P Morgan's personal train. Elegant but not pretentious. Our server was relaxed and very welcoming. He guided us through the steak menu in the most professional manner. The porterhouse was cooked perfectly. Unlike many servers, he explained the service charge without pushing us to extra tip. The service charge would be distributed equally to staff. This is our favorite restaurant whenever we come through town.
However, our waitress did not seem suited for the environment. I’m not sure if she was new, but her service left much to be desired. It took her 20 minutes after we were seated to come over and take our drink orders. Throughout the meal, she did not check in to see if my steak was cooked to my liking or inquire about our overall experience. The food was truly outstanding, and that was not the issue. At one point, she stumbled and nearly spilled my husband's dinner in his lap while shifting the table, also spilling some water. Accidents happen, but unfortunately, that was the only time she smiled at us. Although I don’t mind the added gratuity, I felt that 20% was a bit excessive given her minimal service. I understand that waitstaff rely on tips, but they also need to earn them. Perhaps waitressing isn’t her forte, but while she is in that role, she should strive to provide excellent service for a meal as elegant and pricey as the one at J Morgan's. Coming from a family with a restaurant background, I can say we would have tipped her more generously if she had delivered more than the bare minimum service one might expect at a fast-food restaurant. That said, we would definitely return for another special occasion; however, we will be requesting a different waitress next time. For a meal costing $80 per person, better service was expected.
I ordered the Montreal ribeye and my friend opted for the regular ribeye. Both steaks were quite thin, about 1/2 inch thick. I requested mine to be cooked medium rare, but it came out so overcooked that the waiter noticed and mentioned it before I could even say anything. It was definitely well done. The waiter was polite and offered to replace my steak, but I declined since I knew it would take another 20-30 minutes, so instead, he gave us a complimentary dessert. I'm not particularly hard to please and usually don’t send food back, but considering this place markets itself as a premier steakhouse and our steaks were $39 each, I was really disappointed with my experience at J Morgans.
Best steak that I have had in a long time. Server was pleasant and attentive. Small establishment with no sound abatement. Noise was distracting. Reasonable price for top quality meal.
The food was great other than a big piece of gristle in my husbands wagu steak. The drinks were yummy and the server was very helpful knowledgeable and gave us great service. I was not happy about the 20% mandatory tip that was spilt with all the waiters and waitresses. I would rather just give a bigger tip of the service and food deserves it and that waiter or waitress gets it.
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