Santos - Montréal

I enjoyed my visit to santos despite the steep prices. a friend and I decided to check it on a laune, they sat on a table until the reservation has shown 9 o'clock. the foods and drinks are overpriced, but this is for the cursor in the old harbour. we had calamari and meatballs, which were tasty, but came in funny little portions. the drinks were great, especially the pura vida was one of the best cocktails I ever had. I really enjoyed the music and the ambiente and I would like to review it again if it later becomes a club in the night. the personal was pleasant and accommodating for us.

Food portions are extremely small for the prices, and the service is 1 star. Ambiance was nice but thats it. No one came to fill our waters despite asking, the waiters seemed to stay behind the mostly empty bar on their phones the whole time, they were not friendly compared to other bars waiters in the area. It wasn't busy at all but we still felt rushed one time someone came by our table to ask if we ordered more food or if we're leaving. We had one plate of tacos 2 tacos , beef on a skewer with a few potato wedges, and 2 beers. Total came to about 85 which was not worth the portion of food we ate. We left a tip of an extra 10 which we felt was more than decent for the service we received. After we paid and got ready to leave, one of the waiters which did not give the bill comes to us and says sir there is actually a requirement minimum of 15 tip. What? So we were... 2 short of the requirement apparently.... very weird to stop us before leaving the restaurant to ask us for an extra 2. If that is the case for them to tell us how much tip they think they deserve, then maybe they should add the gratuity automatically to the bill at the end..? I've never experienced service like this. Very weird to stop me before leaving, it left me very confused. I will not be returning, there are much much better bars and restaurants in Old Montreal with better food and friendly service, just go elsewhere.

Honestly, worst service I have ever experienced. We had a nice waitress and she is definitely not to blame but we waited easily an hour to get some of our plates, which ended up being mediocre at best. We were forced to use coat check although it seemed like everyone else had their coats with them at their table. When asked I asked the manager, he told me it’s because they didn’t have reservations and were leaving by 9. Also, because we were a group of 7, we were forced to choose a menu of 60 person. Kinda ridiculous when some people didn’t have the appetite for 60 worth of food. Not to mention that the food we received was definitely not worth 60 . Everything was overpriced.I would not recommend this place for dining. However, the music was good and upbeat, seems like a good place for drinks and dancing

Had high expectations for this place. However, was quite disappointed. Had spoken to them on the phone before attending and was told that we could choose our own dishes despite them proposing the 60 per person group menu. Upon entering we were forced to pay a coat check; however, all other guests seemed to have their coats at their tables. Their reasoning for it didn’t make much sense, but we went with it. We were then forced to accept their group menu despite multiple members of our group not wanting to eat for that amount of food. We felt quite out of place, since we were not regulars which seemed to have preferential over others. It took us 52 minutes to receive our main course and if it wasn’t for our waitress who took our dishes which were about to be given to another table we would’ve been waited longer. We were grateful for our waitress; however, the manager seemed to not really care for the situation and admitted to know we didn’t receive acceptable service but only offered us “shots” or “a bottle” to make up for it. This place is not worth your time or money and I think you should choose elsewhere and avoid it if you can.

RUDE STAFF. TOTAL INCOMPETENCE.Worst dining experience of my life. The service was awful; not once did the wait staff check on us or bring us water we asked multiple times and on top of that, we were still waiting for food when we got yelled at for not giving up our chairs. Completely discombobulated between wait staff and kitchen. Then let’s talk about the prices: on a fixed menu, I got charged 60 for: 4 chips, 2 cubes of potato, 1 meatball, 1 scallop, 1 slice of bread with a tiny piece of cheese and 1 slice of salami, and 1 taco. The menu was never divulged before our dinner but man was every single person starving. Avoid at all costs.By the way, the food below was to be shared by THREE PEOPLE.