Mcdonald's - Montrose

I'm not certain if the price of ketchup and mustard has gone up or if you were running low, but I ordered something with extra mustard and was charged an additional $20.

I arrived home with only part of my order. I called and spoke to a manager who promised to rectify the situation. When I returned to the restaurant to pick up the missing items...

This doesn't happen all the time, but it occurs more often than it should. I frequently order food without onion or lettuce, yet they still include it. I am tired of having to constantly remind them.