Nino's Jesmond

Table booked for 8 people, with contact details left. Travelled two and a half hours for a birthday celebration and when we arrived the restaurant was in darkness, completely closed. No call, no warning, no sign or explanation just closed. They had my number, they had every opportunity to warn us, but made no attempts and we were travelling over 100 miles. Thankfully Saray Turkish Grill House up the road could accommodate and the food there was fantastic.

The food was delicious and the service excellent! The pizza is a must! Best restaurant in the area. Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

We ended up in this restaurant by accident, and it was such a nice experience. A true Italian cousin, amazing atmosphere and very good service. Totally recommend and I will definitely go back! Service: Dine in Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Lasagna, Carbonara, Calamari Fritti

Everything was great! Delicious food, friendly staff! Food: 5 Service: 5 Atmosphere: 5

Terrible experience, meal didn 't turn up, blamed chiefs for getting confused and forgetting a meal £30 fillet steak) was offered a free beer?? left the restaurant without a meal, the front staff were very disrespectful towards our family when confronting staff regarding our discrepancies regarding the bill additional items added) was told its only a glass of wine which cost £9) blamed us for splitting bill which caused confusion. Staff female) confronted my 75 year old father as we were leaving as he apologised for opening the door and it banging, the female employee said not sorry for the way your daughter spoke to me? . Honestly one of the worst experiences we have had and not surprised they have changed their name several times. Avoid. Edit in their response: Even thought my meal never showed I was extremely pleasant to the staff serving. I had nothing to say to the staff so this once again is a lie, the staff claimed we had to ask to split the bill before we ordered and now claiming we argued? and asked to split the bill later? Both false and lies. Unbelievable they 're arguing on their reviews now and shows the kind of service you will be expecting if you go.