Artesian - Moree

It's slightly on the pricey side, but the pools are what make it our favorite spot to visit, so the cost is justified. The rooms are generally comfortable and clean, though the smaller ones feel a bit cramped and are starting to show some signs of aging (just a little). We typically opt for the studios, which are quite spacious. Ratings: Rooms: 4, Service: 5, Location: 5.

I have never felt so disappointed with my accommodation. At $160, it felt like a rip-off compared to the same price for much nicer rooms in Dubbo and Stanthorpe. The room was very small, and the bathroom was not cleaned properly; there was hair left in the shower area. The walls showed signs of patchwork repairs and mismatched paint, clearly indicating DIY fixes. There was nowhere to hang wet towels or swimsuits from the pool. On a positive note, the bed was new and comfortable. The cold pool was nice and clean, and the heated outdoor pool was enjoyable to use at night. Overall, I would rate the rooms and service as 1 star.

However, the air conditioning in our room left much to be desired. It provided no cooling—only a fan—and had no filter (see pictures). The room was uncomfortably warm, and we couldn't leave the door open because the security screen didn’t lock. The smell from the air conditioner was unpleasant, reminiscent of an old vacuum cleaner that hasn’t been emptied in a while, indicating it hadn't been serviced in a long time and had a significant amount of mold. I had to turn it off and persuade my wife that I had locked the screen door! The manager was very receptive to our concerns and mentioned that he had just started working there. He assured me that all the air conditioners would be checked, serviced, or replaced. If this doesn’t happen, it could become a health department issue. With the right resources for the manager and staff, this could be a fantastic place to stay, but currently, there are significant shortcomings. Overall ratings: Rooms: 2, Service: 4, Location: 4.

Warm hospitality as always Rooms: 5 Service: 5 Location: 5

Seriously you have bamboo plates and cutlery that don’t suit microwaves. Your Wi-Fi service is below par, don’t service it it u don’t have it. Your health spas are great but it can’t make up for everything else Rooms: 2 Service: 2 Location: 3