Mcdonald's - Morristown

I go to this McDonald’s a lot especially after shopping or etc. First thing I have to say is the food here is better than any McDonald’s I’ve had so far in my life. It’s cooked correctly and presented correctly like it should be. I worked in fast food for a couple years and I get that sometimes it’s not the best quality and that we don’t get paid enough to make fine dining presentations of a burger. But what I got tonight was the most poorly made McDoubles and Fries I have ever received. To start off the buns were rocked hard. Not the just edges but the middle of the bun was rock hard. Like how in the world do you think that’s ok to serve? The ketchup and mustard or whatever sauce they put on it was like plopped onto the side so the whole bun was covered in ketchup basically making it messy to even grab out the bag. Another problem was THEY DIDNT EVEN WRAP THE BURGER IN A WRAPPER. It was so bad I had to stop my car in the middle of the road to see it if this was actually happening. When I got home I pulled all the food out and Jesus save us all. I open the burger…… THE PATTY WAS HALF COOKED ON ONE SIDE AND THE OTHER NOT. LIKE HOW?!?! There was a-lot more wrong with the burger but i think i said enough to the point I don’t need to explain any further. Now if you read this far your probably thinking “what about the fries?” The fries were simply cold and soggy and they didn’t fill the fry box up like it was half way full. I’m glad I didn’t eat this blasphemy of fast food and notice this off of just touching it alone while driving. To sum this all up. The food was horrible to the point I wouldn’t even consider giving this to a homeless person. I called to complain about it saying that they need to throw out all the bread they have cause this isn’t consumable and I hit them with the homeless line too. And lady over the phone simply said. “We’ll make you a new one” Like seriously you think after all I said I want another one? Absolutely not. The call ends after I went off and to be honest I could’ve been a little nicer on the phone. But now I think about it I had every right to be this upset cause at this point I felt disrespected off a MCDOUBLES and FRIES. Now I’m considering contacting either A. Corporate B. Tennessee health department Or C. Both. Cause I hate to say this but that McDonald’s should be investigated like cmon how u mess up this bad. It’s obvious they don’t care about the quality of their food and someone could’ve gotten really sick off of this and that’s a lawsuit right there and nobody wants that unless it’s absolutely necessary. Respectfully I will never eat from this McDonald’s and probably never eat McDonald’s from anywhere again.

E, well sometimes they take a while to serve me, I have to wait up to 5 minutes and then they come out saying they don't give me what I asked for.

Typically good food. Just crowded and slow going through the drive thru.

It took over 45 minutes to get this double cheeseburger add Mac sauce that has ketchup and everything all over it and a glass of ice water

Fries are always hard. I never have a good experience