Subway - Motherwell

Had to wait behind a queue of school children (none of them wearing masks) when the McDonalds and Greggs on town let adults in first and have a school queue. Get to the counter and only members of staff had a mask on while handling peoples' food.

Manager is a nasty bully and surprised she's still there

Waited outside for approximately minutes. It does say on the door that only customers at a time in restaurant. So obviously waited till school kids were exiting till I stepped in. Once I did step in the person (short fair hair) roared at me to get out and wait. As a former Customer service manager of an Iceland store I was quite taken aback. I do work for a medical centre now so I do know the rules were covid is concerned but to me there were only kids in the restaurant. Fair to say I wont be back as the assistant behind the counter wants to go and learn some people skills.

I only received half an order. I had requested guacamole and did not get this I also had a white sauce on my footlong that I did not order. I ordered nachos with no jalapenos but they were all through the melted cheese. Very disgusted with my order which cost me Ensure you check your order when it arrives As my order was through uber eats I had to contact them in regards to my missing footlong. Never again!

The restaurant has improved a lot, and the staff were great. The food was good, and I would recommend it.