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Contribuisci feedbackEating was okay (it is almost food, what they expect). but the service was extremely slow, up to the point that all the patrons in the sitting area spoke to each other how long they waited. I have time, we waited for 30 minutes for our food, and our order number was 10 orders from what they served. we returned to the counter for a refund, planned to go somewhere else, but they quickly got our order ready and gave us a free dessert so that we could eat there anyway. that has never happened in any other almost food restaurant, ever before. we walked along the road to see the railway to entertain our children while we waited.
I came here yesterday, and I was extremely displeased with the service here. I waited about half an hour for my “fast food” to arrive. I assume it was due to the severe shortage of staff. I only saw three or four staff working here. What made me more upset was the fact that the chicken wasn’t ready yet. When I arrived there, there were about five parties hat had not yet received their food, and it was around two in the afternoon. How can the chicken still not be ready? Seriously. I saw about two families demand a refund and go to Burger King down the street. One of them asked to speak to the manager, and she was actually just one of the employees that didn’t know what they were doing. I do not want to ever come back to this restaurant ever again.
Hands down the nastiest, slowest, angriest fast food restaurant I've ever been in. These guys get mad that you're there ordering food. Went through the drive thru with my girlfriend, who has allergies, and after a THIRTY MINUTE WAIT for our food, got it back with all seven items that were either not what we ordered, made wrong, or simply gross to the point of being inedible. When I went back inside to have two items remade, they were ticked off. They remade one, and RE-WRAPPED the other. I know because my girlfriend's teeth marks were still in it. On top of all this, there was food all over their floor, and they were kicking it under their cooking units. This was an appalling experience. I'm not sure how they can get away with this. I'll be following up with their manager without doubt. Do not go here.
Thank goodness my shoes were tied when I walked in, or they would have been pulled right off of my feet, due to the sticky floor. Every table was dirty. Seriously, camping grounds outhouses are cleaner. We waited quite a while for our food, which is typically is a good sign that it is fresh. Not so. The chicken tasted like it was warmed up from yesterday, perhaps yesterweek. On a positive note, at least we didn't get sick.
DO NOT EAT HERE, EVEN IF YOU'RE STARVING! We visited on 8/13/16 around 8 pm. As soon as we walked in, we noticed the floor was absolutely sticky and filthy. There was also a dirty mop bucket with filthy water in it right next to the soda machine. We should have turned around right then, but we ordered anyway. We ordered a 12 piece meal. During the time that we waited, we saw three other customers receive their food after 30+ minute waits only to receive something wrong with their order. After a 45 minute wait, we received and checked our food to notice that we had gotten what looked like four pieces of chicken instead of the 12 that we ordered. Additionally, the gravy had the consistency of water. The guy said something has been up with their gravy since that morning, but he still served it anyway as if it was no big deal. The gravy was the last straw; at that point we asked for a refund and got out of there as soon as possible.