Culver's - Mount Vernon

I just had the strangest experience at culver’s in mount vernon, illinois. my man ordered a double-butterburger with cheese. when we received the order, he immediately noticed that he received only one butterburger. not a big thing, but he wanted what he ordered and paid so that we would drive through to show them the reception and false sandwich. the young man at the window was really nice and offered to remake the sandwich and give him a good license for a free sandwich. my man did not really want to wait for another sandwich because we had already waited for about 20 minutes for the original job. he said he would only settle for the sandwich he had, and pay a voucher for another time. the young man went to get the voucher but came back into the window and said his manager insisted that he get the sandwich back. next we knew that the manager came into the window and said that he could have the original sandwich back or the credit card. she didn't let him both. she was extremely rude and worried that he tried to get an extra sandwich for free. we went without a sandwich for my man, which is really disappointing, because we've been on the road for ten hours with about four hours. we often go to culver when we are on the way, as well as to the local culver’s in antiochia. I am shocked by the rude service from the manager at mount vernon location. I'm sure the manager would never treat such a customer at our local culver.

I don't like their burgers but this time I tried their fish and it was excellent! Service can be a little bit better, but on the other hand they very busy, restrooms and restaurant were very clean

We stopped here on our way from Nashville to Peoria for lunch and they were very busy, but the staff was very nice and they got us our food in a timely manner considering how busy they were. This is place is conveniently located right off the interstate.

Ice cream, yes. If your looking for a mushroom and swiss burger, no. Hardee’s mushroom and swiss is loaded with mushrooms and tastes much better. Culver’s stick to what you do best. Burgers isn’t one of them.

When I have a taste for a burger while in Mt Vernon I always seem to end up at Culver's. It's a consistent experience, the dining area is kept reasonably clean, the food 8s generally pretty good. A faster experience would be nice though.