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Contribuisci feedbackThe new decor looks fantastic but the standard of food was terrible. My burger came with red sauce and mayo already inside the burger. I like a bit of both but it was drowned in both sauce and mayo, was was maybe just as well as the burger was overcooked and very tough. My wife's Cajun chicken sandwich was flavourless. The side salad on both plates was a handful of cress (nothing else). For the money our lunch was terrible
Having stayed here with my wife for many years past I was expecting friendly good service as before. I was not disappointed in the Staff who were Great but the Manager was sarcastic insolent to the point of self satisfied rudeness which made me feel.ill .sorry for him. I tho k.he should mot be in.a customer facing environment! Made me sick spoilt stay. Will retain.happy memories but will .NOT be back.meantime. Large bug appeared from under bed on.morning of departure. I think it was going to check out same time as me but I made it earlier!
The manager showing us to the restaurant was very “abrupt”. He looked like a John Cleese but at least John Cleese was funny. Service is slow. Got one of the meals incorrect. I just ordered chilli chips, peas and carrots. I had 2 small carrots for £4.50 . Few peas same price. Chips was reasonable for the price. The others ordered fish and sandwiches. Two soft drinks and Guinness. Our bill came to £110.00!1 We asked for a breakdown and the manager got stroppy and was not prepared to give us a breakdown. A heated argument turned out that he just said go away I will pay out of my pocket. We would never have a meal and not pay but we had the right to ask him how he came to that price . Very said that this is a behaviour under new management . I would advise to all check your invoice .
Now Gray’s hotel. Fantastic refurbishment done to the property. Very tasteful. The day we went they were fully booked but managed to fit us in. Beautiful food served by professional and friendly staff. Looking forward to our return visit and maybe even a stay over.
We had a wonderful two night stay at this hotel. It is a lovely place to stay! Very helpful staff. The rooms were big and roomy. We had an amazing breakfast each morning. We are one night in the dining room and one night in the cute pub! I still think about the food! We enjoyed good drinks and entertainment in the pub. I would definitely recommend this as a great place to eat and stay.