Victoria's Bagel Bistro

I’ve never actually been to Victorias BUT someone at my job had brought bagels and CC in. And oh my gosh. I love bagels and I am particular about them. These were delicious. So soft but with a slight crisp. They also felt so light, like I could eat 3 more. Scallion CC was also sooo good! Definitely have to come out and buy some

Not a bad sandwich, but you’re gonna wait 30+ minutes for an egg sandwich. To many chiefs not enough Indians.

Maybe this place did well in the past. I wish I had read the recent reviews before visiting because it was just sad in here. I’m currently here watching 5 workers who look like they’re here over the summer break from high school run around without order. The phone is ringing off the hook. I may have seen 1 adult pop his head out in the entirety of my time here. There isn’t any music playing which makes the vibe feel so much more… dead. It is busy but it feels like no one wants to be here. There are orders stretching across the line and there is no one to expedite the process. This is probably why there are no owners or managers here to oversee these workers. Money is coming in and since it still is without leadership, why should a leader be there? Sorry Victoria’s Bagel Bistro, I wanted to become a regular here but I won’t be coming back after this. It won’t matter to you because you don’t care about your customers. It shows in the way that you manage your staff.

I placed an in-person order at 8:30 am for a plain bagel (not toasted) with egg. After waiting patiently for 30 minutes, I inquired about my order and was told that I never placed it. I showed the staff member who had assisted me, but they denied it. Eventually, they found my order in the POS system. I explained that I had a meeting and asked how much longer it would take. The person at the grill said it would be another 15 minutes. At this point, I was extremely upset. I felt like I was being accused of lying about placing the order. I decided to cancel my order, but the refund process was chaotic, and I received no apology. As a local resident, this experience has been deeply disappointing. The service is consistently disorganized, and this incident was the final straw. I will not be returning.

Went in for what thought was going to be a quick breakfast. (7:30am) Ordered a bagel with bacon and a bagel with egg and cheese. Food was meh definitively not with the hype Order took forever like 25 minutes. Then son had to use the restroom it was DISGUSTING.