Pizza Hut - Muleshoe

Food was good took a while to get staff was not real friendly when asking for barbecue for wings or silverware seemed mad like we were an inconvenience to

Ordered take out. Got home, and the order was wrong. We ordered a vegetarian pasta and got 2 meat lovers so we can't eat any, and I live 30 miles away. Tried to call 4 times to let them know, and there no answer. I let it ring for over 2 minutes, and then it hangs up. We have ordered from here many times and have no problem, but I think there is new management

My pizza was perfect.My wings were cold and the BBQ Sauce was cold and jelly like. I arrived to pick up my order 20 min after placing it so it's not like it was sitting for long since it said to pick up in 15 min.

I would like to preface that the pizza was hot and delicious.Now, the customer service left much much to be desired.1-we we’re told the facility would accommodate our group of 84. It did not. There were both students and sponsors who were left with no seating. This was also a very obvious violation of fire code!2-the greeting we received was FAR from welcoming. Our staff member who made the reservations talked about how accommodating the manager was. He was not there when we arrived and the staff seemed annoyed at our presence.3-we purchased 36 single topping pizzas and 4 specialty pizzas. Then they charged one of our adult sponsors $2 for two packets of ranch! We have this business a large sum of money yet they would not comp our bus driver TWO SMALL PACKETS OF RANCH! (After my husband-the head band director-paid the bill, the manager did refund the $2)4-I asked the staff (before the arrival of the manager) about the two packets of ranch. They looked at each other and snickered. It was obvious it was me they we “entertained” by. After the extremely flippant response by the employees, I asked to speak to the manager. I was told he would be in within the next ten minutes. When he arrived I saw the employee who was working the register very animatedly talking to him. Again, it was obvious she was discussing me. The ladies behind the counter kept laughing and pointing their heads toward each other then at our group of adults (me). I was not told the manager was in even though I had seen him arrive. He knew I had requested to speak with him because the young lady had most definitely made him aware. He did come when I asked to speak with him. The entire time I was visiting with the manager the young lady at the register was rolling her eyes and making obvious faces. I called the manager’s attention to it. I told him I don’t allow my elementary students to behave in that fashion and am disappointed that he would allow that behavior in his place of business. She was allowed to continue. She was not asked to step away. She was not told to stop. This showed two things about this place of business. The manager does not hold his employees to a standard appropriate for a business setting. The manager did not care that his employee was blatantly disrespectful and left the impression that he would be “laughing it up” after we left rather than reprimanding totally inappropriate behavior.The food was good. Service was reprehensible. I do not plan on giving this establishment my business again.

The staff wears their masks covering only their chins, not their mouths or nose, this place was a Covid swamp ...