Firehouse Subs Sugarloaf - Murphyville

I asked for a turkey sandwich…they gave me a meatball sub…

We have always loved the subs, but waiting 30 minutes to order a take out is ridiculous. In house customers should not be at the bottom of the service list. We won’t be coming back.

Wrong order made and we said it was wrong but they responded with “I already made the sandwich though”.The staff were uncommunicative and generally passive to every customer and to our requests. It took about 30 minutes to make 4 sandwiches and the dining area was basically empty. One of the sandwiches was supposed to be vegan like on their menu but it had cheese on it. Which is not vegan. They’re dismissal of our simple requests led to us eating leftover soup.

The old man preparing the food was so rude . He literally threw the bag of food on the rack. Bad

Firehouse subs are ALWAYS good. Their Philly never fails. It's definitely not like your regular wings and seafood Philly, but it tastes wonderful nonetheless. It's my go to whenever I visit any firehouse location. Maybe one day I'll get a photo before inhaling my sandwich. They also have this red sauce that is absolutely perfect with the Philly. It's sweet and just a tad bit spicy. It's one of the best things about firehouse.