Panorama - Nalchik

The service was extremely poor, and the restrooms were in worse condition than public facilities; the smell was more like a barn. This is supposed to be a Muslim republic. I can only commend your chef—the food was delicious. However, the service was unacceptable, and I certainly won’t be returning. Owner, please pay attention to where your money is going. We were overwhelmed with napkins while your waiter showed no concern whatsoever. My husband even had to go get water himself! That’s simply ridiculous. Our bill for two came to 27,000.

I would like to commend the entire team, from the waitstaff to the kitchen crew, for their outstanding effort—truly remarkable! The menu is thoughtfully organized, and the presentation and variety of dishes are excellent, offering a delightful and refined taste. I wish you all success, good health, and respect for the wonderful work you do, from the bottom of my heart. Food: 5 Service: 5 Atmosphere: 5

The service here is absolutely awful! There is no regard for the customers at all! Guests are treated like cattle, constantly being moved from one table to another! One minute you're being seated, and the next you're asked to relocate because the table is supposedly occupied! They invite you to sit at a table, then deny ever doing so! The staff is rude and confrontational and refuse to take responsibility for their own words! This specifically applies to two of the waitstaff. Overall, I would rate the dine-in service a 1 out of 5.

A nice establishment with prices that reflect its quality. I thoroughly enjoyed the blueberry milkshake and the poppy seed cake, which was delightfully soft and meltingly delicious. However, I wasn't very happy with the grilled carp; it turned out to be dry and had a lot of bones. It's a lovely place to unwind, surrounded by beautiful mountains and a serene lake, but be ready to spend a little more!

I absolutely adore this restaurant! The food is exquisite, the atmosphere is warm and inviting, and the view is breathtaking. The service strikes the perfect balance—courteous and attentive to every detail. It's a fantastic place to enjoy an evening with family and friends.