Hearthstone Artisan Bakery - Nanaimo

Absolutely the worst cake I have ever eaten. I ordered a very special birthday cake for my 60th birthday. The icing was supposed to be royal purple. But when I went to pick it up the icing was pink. Not only that the cake was shaped in two elongated narrow tubes, This was supposed to be a two tiered cake but I expected a normal looking cake. The young female employee argued with me that the icing colour was mauve. Then the young woman said they would add another layer of icing with the colour I wanted for no charge. My party was scheduled to start in a few hours at a very fancy hotel so I really had no choice. When I returned to pick up the cake I was shocked to see tons of pink round balls that looked like bubble gum placed all around my cake. I felt as though they were mocking me. I had ordered a cake for a mature woman and the cake looked as though it was made for a six year old child. Upon tasting the cake the icing was sickly sweet because of the two layers and the cake was dried out. We had left overs and after three days the second layer of icing turned pink. That was when I realized the cake I ordered was already three days old when I picked it up. They charged me $230.00 for a three day old cake made for a child. I am extremely disappointed. When I texted the owner for a refund my message was ignored. If you want an elegant cake for a very special occasion, DO NOT ORDER ONE HERE!

The Nanaimo bars are nice and sweet, but not the lady whom we ordered from.

A bit on the pricey side but well worth it. These were some of the best croissants and Nanaimo bars we’ve ever had. You can tell they take pride in their work. Good stuff.

The most delicious croissant muffin lemon meringue I ever had

Not the best sourdough. More like a nice fresh loaf of white bread. I read about the 36 hour process but… well, I much prefer the sourdough from other bakeries, texture and flavour.