Thai Chili - Nanaimo

I really enjoy the food here. I am very familiar with thai food and all the dishes i have tried here are delicious. Service was very good too in my experience. Don't miss the opportunity to try this great place!

Poor service. Staff was dismissive, disrespectful, and then aggressive when I called them out. Will not be back. There are definitely better Thai places in Nanaimo.

We like their Thai Poutine and the sticky rice with mango. Would have ordered a few more other dishes to try but the guy behind the counter doesn't seem to be happy seeing customers ?We've gone there 3x and he always seems to be in a bad mood, no smile, no greetings, no thank yous. He just looks at you like you are an inconvenience instead of a customer buying. Not a very good way to keep your customers coming.Edited to add:I hope your wife who works hard in the kitchen to keep the business going knows all about your mental issues. You are so miserable, I pity you.Owner edits his comments on here from time to time, just goes to show he needs psychiatric help.Poor guy! Praying for him ?By the way word of mouth is a powerful advertising.

The food here is decent from the lady cooking in the back but the guy at the counter is one of the most miserable human I ever met. Does it hurt to smile or be friendly to your customers? I hope this guy gets the mental health he needs.

The server behind the counter is an humorless, unrelenting troublemaker. On an order of $8.95 plus tax I asked for a glass of water. Mr. Troublemaker could have served water from behind the counter, but not Mr. Troublemaker. At first he signaled in the direction of his daughter; she was willing to serve me water. But no! Then he signals across the mall.Mr. Troublemaker is a bigot. He mumbled something about Boomers.This man has no future in Customer Service. He should quit while he is aheadThe owner response is unacceptable. Was he there? I did wear a mask. It looks like Mr. Troublemaker is a big liar and he has his boss by the small hairs.This complaint will be elevated to Better Business Bureau complaint. Maybe Thai Chili should not be in business?I have no idea if the owner is the owner or the Troublemaker. Now you have a Better Business Bureau complaint to worry about.I think Mr. Troublemaker thinks he 's a good liar. If a BBB complaint does not educate him, the city of Nanaimo has a complaint line for errant business.