Osen' - Nefteyugansk

The service was quite strange; there was only one waiter for the entire dining area. They brought us a stack of plates and expected us to set the table ourselves. As for the food, I would rate it only a three out of five.

Delivery took over two hours on a Monday evening, and the courier was rude. He barged into the apartment and started yelling about traffic, as if it was surprising to encounter delays at 8 PM on a weekday. It took him over an hour to pick up the order from the bar, but he took almost double that to deliver it. The filling was nearly nonexistent, the rice was falling apart, and the hot roll was colder than ice. It's been ages since I ordered from here, and I won't be ordering again anytime soon. They only seem to know how to raise prices; they should focus on improving their service instead.

We visited the café on its opening day, November 14, 2024 (after its renovation), and we really enjoyed everything. The service, the atmosphere, and the delicious rolls were all superb. Great job, keep it up!

We visit frequently, really enjoy it, and it’s quick and tasty!

"Maybe I should drink less; this is an excellent restaurant—the first and the best in our city!"