Sonic Drive-in - Neodesha

Worst restaurant in Neodesha. Food: 1 Service: 1 Atmosphere: 1

I only give service at this location 5 stars due to one very hard working car hop. I don't know her name, but she definitely deserves a raise, especially with how very well she keeps a smile on her face when she delivers an order, despite being the only car hop during the busiest time of day and dealing with multiple incompassionate , rude customers who can clearly see she is doing her very best. Food: 3

Update: Sonic did send a free burger in the app for the trouble I had due to this problem. I don’t know if it was the local people or corporate. I just randomly saw it in my App one day. I appreciated the attempt to make it right. Usually I love Sonic but this particular branch is what I had the problem with. I will go back and try it again sometime and update the review if it’s gotten better. 3 shakes and a water were requested on the app but whenever I got there, the App would not Check in and it said that I would have to hit the red button and tell them that there was a mobile order. I’ve never seen that before.Then ii gave them 20 minutes and other people were getting served around me. I called to find out where our chairs were abe Apparently someone clocked out and forgot to take out my order. This is the second time this has happened- poor service here. I’m very sorry to say. I had three kids and groceries in the back. Would really appreciate it if Whoever the owner is to review what is going on in that team. The girl that brought it out was really nice after I complained that I had not gotten my shakes. But this being the second time in the last year year that I visited I was hoping it would be better service. I am tired of this world’s attitude that people do not care about serving their customers anymore. Why do people not care? Giving a two out of five because the girl That brought the shakes was nice. And I cannot believe how expensive a classic vanilla shake is.

Pushed button was told be a few minutes before they took my order. Waited about 5 she came back on told me would be a little bit they had make 10 milk shakes' asked why they couldn't take my order got no answer. Was a car there and a man at the tables being waited on by a car hop. Seen 3 people inside. So we went to pizza since they didn't want to service us. Service: 1 Atmosphere: 1

Waited for 15 minutes after placing my order, then they came out and wanted to know what my order was, waited another 10 minutes this was for a junior hamburger mustard ketchup and pickle and a large water. Service: Take out Food: 1 Service: 1 Atmosphere: 1