Tim Hortons - Nepean

Got a bagel half was good other half was just a plain bagel ? It doesn’t happen too often but frequently enough to write about it, thank

Took a little time at the counter as drive through orders were prioritized, but overall good experience. Clean washrooms, timely order delivery and ample seating and parkingVegetarian options: Vegetarian wraps and bakery items availableDietary restrictions: Can ask them for dietary requirementsParking: Plenty of parking slotsKid-friendliness: Kid friendly establishmentWheelchair accessibility: Wheelchair accessible entrance at the main entrance

Donuts when they actually have them taste like they were sitting there since the day

Staff is always rude, I asked for a grilled cheese and bacon extra toasted and was told it takes too much time I don 't care, thats what I want, you could ask me to park and wait, but instead I was told no.This time we waited at the drive thru speaker for 2 minutes before anyone took our order even thought there was only 1 car in the drive thru, then we waited for 5 minutes in line for an iced capp. I don 't know what takes so long, but this is the worst location on the city.Wheelchair accessibility: Ramp

I pre-ordered on the Tims app for inside pickup and to my surprise my order was not ready when I arrived. I had to wait an additional 10 minutes for my order. I was extremely frustrated as I was trying to be proactive and plan out my morning as I had to take my daughter to her hockey tournament game and wanted to get her some breakfast and have her on time. I wish I would have read these reviews first. Seems there’s a common theme at this Tim location. Corporate should step in and correct the obvious.