Kebab Werk Neukirchen

Very great Service: Dine in Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5

Service: Delivery Meal type: Dinner Price per person: €10–20 Food: 4 Service: 4 Atmosphere: 2 Recommended dishes: Kalbfleischteller Mit Salat Und Soßen

In the beginning we always enjoyed ordering there, but over time the service got worse and worse. The last 5 times there was always the wrong sauce on the kebab plate. We never said anything. Today two plates came again with the wrong sauce, so we called and were promised that we would get new plates. We gave the other plates to the neighbors because we didn't think the driver would want them back. The driver comes, we apologize and explain that we no longer have them. Driver nods and drives off. Less than 10 minutes later, the boss herself calls and tells my son how rude he is. Afterwards I spoke to the boss and tried to tell her that it wouldn't have been a problem if they had said it beforehand. She didn't let us speak, became cheeky and in the end blamed us because we ordered online and the comment was apparently written too small. No insight, snotty... and we often ordered there!!!! It has never happened to me that a delivery service wanted the incorrectly delivered food back. Basically ok, but not, if it is not communicated beforehand, then it will make a big wave. That was the last time there for us. And we certainly wouldn't have given away the food if we had known what kind of problems that would cause....not a problem in principle, but to have that kind of way of talking to customers...incredible!

The gratinated vegetarian plate came with kebab meat, even though there is absolutely no mention of adding meat on the menu. When we asked over the phone, we were told that kebab meat is always included if you don 't explicitly mention it as a comment when ordering. So if you order fries or something like that in the near future, you 'll probably have to say but no kebab meat, please. But that won 't happen in our case because it was definitely the last time we ordered from there. There are 0815 snack bars on every corner anyway, some of them even value their customers.

I've been there several times and I've always received friendly and competent service. The food is always delicious and fresh. I can't say anything negative. The party service is also recommended. thumbs up Service: Delivery Meal type: Lunch Price per person: €1–10 Food: 4 Service: 5 Atmosphere: 3