Subway - New Bedford

I had a great experience at this subway! The two guys working there were so fun and pleasant! Not only was the customer service excellent but I can honestly say I ate the best Subway sandwich I've ever had today!

I was heading to visit someone at St Luke’s and the GPS pointed me to this Subway. The sole purpose of this review is to let the manager know what a wonderful young woman they hired. I wish I got her name but I didn’t. The place was immaculate. We talked briefly and I left with such a great impression. It’s so rare to get great customer service, but when someone of high school age gets it, it’s worth noting. Give this young woman a raise!!!!!!

To be honest, this Subway, like many other fast-food places, really depends on the time you visit, as that affects the freshness of the food. Two consistent aspects of this location are the quality of the employees and the presence of flies in the cookie case. The best times to go are in the morning or early afternoon when the bread is fresh and everything is prepared daily. I strongly advise against getting the cookies; during a recent visit, I even filmed some flies crawling around them. I've also read another review from a year ago mentioning the same issue with flies in the cookie container. Overall, the staff and food here are much better than at McDonald's. I would rate it 3 out of 5.

I noticed flies crawling on the cookies, and it took 40 minutes for my food to arrive. The girl preparing sandwiches was out front while the manager was in the back.

The restaurant had three staff members present, yet only one person was making sandwiches and handling the cash register while the others focused on cleaning and restocking.