Wendy's - New Castle

Great location to eat your favorite burgers. Staff were friendly and fast. I can't say enough good things.

Went through the drive through today about 830 this morning and the lady taking our order was extremely pushy and condescending. She also was very rude when we were paying at the first window. Wasn't patient with us even though we were pretty quick to order.

Very clean, fast, nice staff. Always good and always accurate when I've been there.

I usually have bad luck in new Castle. Alot of people are not fit to be in customer service. I noticed at the Wendy's on state street, even though our order was hard to comprehend, Mike took our order and after like it was no big deal. He handled everything with ease and very polite. Give Mike a raise, I will keep coming back to this one now.

This rating takes into consideration that this IS a fast food chain. Spicy chicken sandwich is the best of the FFC's and the chili is one I would put along side the big steak house restaurants.