Wawa Food Market - New Egypt

Best wawa in the area! Staff is amazing and helpful! Managers are sweethearts and always take care of your needs with the highest respect given to you! I go in there and feel like family, that feeling from a wawa is amazing. Everyone there is an absolute doll! Not a single person in that store is rude! I had an asthma attack in wawa one day and one of the workers kept making sure I was ok even though I said I was ok, she was worried and actually calmed me down as I felt like I was going to pass out! I wish I knew her name because that girl deserves a raise! I?m sure I?ll find out her name soon and let the managers know how grateful I was that she was there for me. You won?t get treatment like this at any other wawa. Honestly this store needs to be remodeled to be bigger because it?s packed every time I go there! ?? This wawa and the employees!

Poor customer service (PCS). I needed to use the bathroom and the attendant behind the counter said We don 't have a bathroom. This is not to say that the attendant is a bad person, as I believe he was doing exactly as he was instructed/taught by his leadership at that location. My problem with the statement WE DON 'T HAVE A BATHROOM is very simple they serve food!!! I am certain the HEALTH DEPARTMENT would have a field day with this location. By the way, where do the employees of this location use the bathroom, more importantly where do they wash their hands in order to prepare food items??? The WAWA District Manager should visit this location in COGNITO to experience what I 've said. I understand that I don 't live in the fine community, but I would not want to live in an area which will not allow access to a bathroom. If you cant grant access, at least say why. Yes I would leave angry but at least I 've been given a reason. Moving forward I will make every attempt to AVOID any WAWA in my future travels and certainly recommend my friends to avoid these stores. If you you 've read this far, be aware you may be told to go away because: they don 't have a bath room! This goes far above PCS, but it raises to the level of I don 't care about you. If you happen to be the WAWA public relations or media person, before you attempt to reply/comment. Conduct your own research, visit a location and attempt to Ask to use the bathroom. or save yourself the trip and review any tapes you may have from locations. Somewhere in your organizations mission statement must be... Grow the business by providing the most.... (I don 't know what the mission statement is, but I suspect it something along that line. I could be totally wrong). I don 't know exactly why this one episode/visit has made me so sour on this organization. First impressions make lasting impressions. By the way I went to the local Fast Food location down the road, they allowed me to use the bathroom and I wound up purchasing food for everyone in my car. One star is the lowest one can go other wise I would have given a negative 5.

You never have a breakfast sandwiches ready in the morning or before 5:00. a lot of us not time to wait, we want to grab and go everything else is okay

Same lady that Would not allow me to use the hand wash sink about a year ago when I had cut myself on one of the thousand signs in that store (paper cut) that lady just literally threw a coffee creamer from the register to the bagel process area halfway across the store. Is she kidding? Apparently when asked by an associate why she did this the dude she threw it at tossed a ketchup pack at her prior. Can?t have it both ways and here guys. I bet that?s not part of customer policy. Maybe I?m not allowed to use the holy sink, even though helping a bleeding paying customer would be an honorable reason to break policy ... I don?t see any honor in throwing stuff across the store.. at least wait until the customers are gone. Worst store ever

I asked to use the restroom staff said it wasn't public and said no while giving me dirty looks. Right after someone else asked to use it and they let that person but not the 5 month pregnant women. PS I was a paying customer and the other person was not.