Waterloo Arms - New Forest

Oh dear! Surprising to read such good reviews. As soon as we got there I realised I had made a mistake booking here. As we arrived the Manager was so busy looking at her screen it took her a few minutes to acknowledge us. Our table was just outside the toilets, one of the chairs was broken and unsafe, so we changed that, but it was just left for another customer to use. The food was plentiful, but not good quality one of the roast potatoes was black and rock hard. The whole place is very shabby and in need of some tlc. Sorry guys but we will not be back, that said you seemed to be doing very good trade.

An Old School pub that does everything right. Having looked at the menu online I expected good reliable food. In reality, it was better than that. The welcome and service was very friendly and professional. The specials board had a good selection if additions to the menu. The food was of a good quality, well cooked and very tasty. The option of a small plate is really good, and whilst smaller, the portion size was still very reasonable. We also had one of the nicest desserts in a pub we have had for a long time. Prices were very good. I return to the service, because in an age when customer service is lacking, the Waterloo Arms has bucket loads. The question is not if we return, but when?

Friendly, professional reception. Very decent meal. We were meeting old friends we'd not seen since covid and it was a lovely place to sit and natter for almost three hours

One of my favourite pubs in the new forest. We visited twice this year on our annual visit to the forest. Great selection of beers and food. The menu is extensive plus they have specials that change regularly. All homecooked food served with a smile.. lovely staff.. thoroughly enjoyed.

It’s one of those pubs where the creaky front makes you wonder what you’re stepping into . The door opens and wow , what customer service , greeted with a friendly smile and a “ Hello how can we help you , eating, drinking or both “ Fantastic choice of drinks and fabulous delicious home cooked food . We were staying nearby for two nights and ate here both nights and for a few drinks during the day . All staff were Great , Laura was Great and the cosy friendly Pub was all round great , we will be back , worth a visit if you haven’t been before.