Wendy's - New Haven

Excellent journey through experience. Eat was ready and hot. the bathroom was clean, but the soap dispenser sensor didn't work well and the secondary soap dispenser in the flur was empty. if handwashing was not questionable, I would give 4 stars. the staff was helpful and friendly. decor was fluctuating. beautiful sitting corner in free.

They make the fallen and drive them to another location .. waited 20min in the drive-thru with only 2 cars in front of me, took a good 5min to confirm them even by the loudspeaker. Finally I gave my food and no drink, waited 5min for a soda that was just water with 3 ice cubes. never disturb this place again.

Have been here 3 times since I moved to New Haven-all of the experiences have been awful. The first two times they missed items from the order, fries were soggy and bland unlike the other Wendy’s I’ve had. Yesterday I got a dave singles, it was so disgusting I literally could not finish it. I have tried dave singles at other Wendy’s not in New haven and they were perfectly fine. I don’t know what’s the issue with the Wendy’s in New haven.

Ordered through the app and not one item that I ordered was correct. Called to talk to someone and they kept hanging up the phone on me. Not happy at all. If you're not going to do your job right then stop working in fast food.

They are so rude and they act so ghetto. They even don’t deserve 1star. They don’t want give the name of the girl who been rude. And we ask the number of corporate and manager. They said we don’t have a manager, which is lay and they said we don’t give the corporate number. Get out of my store!!! Go to the Wendy’s website. We asked our money back, and they we are not refunding you get out of my store!!! We call the police on them and the police said to us that this store gets all the time complaints. The girl was eyeing at police and laying that we threw the food at them. And police said calm down we always get complaints about your store. Police asked as how they can help us?, we ask they need to give us the corporate number and the name of that girl who was so rude to us and our money back. Police said us manager going to be at the store tomorrow, so we can come and get our money back. This lady’s can’t communicate civilized. They were like wild animal.