Dunkin' - New Lenox

This Dunkin' Donuts location offers exactly what you'd expect: excellent coffee and a quick snack. I recommend arriving early for donuts, as they tend to lose their appeal later in the day. The coffee menu features a standard selection of both hot and cold beverages. I particularly enjoy their lattes and regular hot coffee. They also provide fruit drinks for kids. However, I'm not too impressed with the breakfast sandwiches; there are better options elsewhere. One nice perk about this location is that it has a Baskin-Robbins ice cream shop inside, which is a great bonus if you're in the mood for a sweet treat.

I would definitely rate this coffee shop a perfect 10/10. The staff is always incredibly friendly, and I rarely spend more than five minutes there. If you visit often enough, they start to recognize you and remember your order, making you feel truly welcomed every time. Update: The friendliness and speed are still remarkable. I was in and out in about five minutes, which is essential when you have three hungry kids waiting in the back seat!

Friendly staff but not serving fresh items. I ordered half a dozen donuts all to which were very hard. Another customer there had to ask them to make fresh coffee!!! This customer also mentioned that he has been there other times and he never getsanything fresh.

My friend and I recently visited this Dunkin', and we had a disappointing experience. The cashier walked away without asking if we wanted our change back, and unfortunately, he also dropped my friend's bagel on the floor. At least it was still in the bag.

Terrible experience! Every time I visit, they mess up my order. Every single time. My simple request for 2 sesame bagels, un-toasted and just placed in a bag, turned into 2 toasted bagels. Plus, they ran out of butter. I can't believe they don't have any butter available. Absolutely zero stars!