Carvel - New Rochelle

Poor customer service went and ordered my ice creams girl made a mistake gave me wrong topping told her she kept saying that's what I ordered did not want to help me did not want to change it been going there for years will never go there again don't recommend very nasty customer service work it was very rude

I think they have better ice cream then the other Carvel?s in new Rochelle however they handed me a cup half full. The girl was nice and filled it up with ice cream when I asked but I couldn?t help but feel a little fat shamed here unless they normally only fill stuff half way. Wish I could add the pictures of how low it was on here.

I go there all the time with my friends. It?s a great place, you have a lot of different flavors to choose from. The staff is very friendly and helpful. I cannot recommend enough!!

My whole family loves this store. They always take care of us, they have a great variety of flavors, both soft serve and regular, and all the ice cream is made in the store. We have a child with a peanut/tree nut allergy, and they always will get his toppings from a fresh container to make sure they are allergen free. We can't recommend them enough, and are glad they are in our neighborhood!

I think they have better ice cream then the other Carvel’s in new Rochelle however they handed me a cup half full. The girl was nice and filled it up with ice cream when I asked but I couldn’t help but feel a little fat shamed here unless they normally only fill stuff half way. Wish I could add the pictures of how low it was on here.