Go Noodle - New York

Found a piece of METAL in my wonton soup. The restaurant did not even apologize when I called. I had to argue for a refund. Appalling.

Quick, tasty food, and nice people. Don’t know what some of the negative reviews are on about. Seems like mostly out of towners with one negative experience.

I had to try many mediocre places before I finally discovered a great Chinese delivery option. Then I found Go Noodle! I was pleasantly surprised by how delicious the food is, which is the most important factor. They also customized my order exactly as I requested without any extra charges. I highly recommend them for the flavor! Food: 5/5

While this place does many things right, I find it a little confusing to review as there are several aspects that are not up to par in my opinion. However, they are impressively fast and efficient, and I believe their pricing is fair for the quality of service provided. This is particularly noteworthy in today's environment where one often has to compromise on one thing to get another.On my first visit, I ordered shrimp rice and chicken fried dumplings, and it took less than 10 minutes for my order to arrive. The bill was under $20, which was reasonable. The food looked presentable, and I could see the cashier making dumplings or wontons while I was there, indicating that they are likely made in-house with care.However, the food itself was lacking in flavor in my opinion, although it may be intentionally low in sodium and healthy. It seems to cater to the taste preferences of the residents of the Upper East Side/Sutton Place area who prefer flavorless restaurants. The green peas in the fried rice were hard and dry, and the shrimp seemed slightly undercooked.Despite the negatives, I like the restaurant and plan to give it another try, being more specific about my preferences for the fried rice. They have a condiment table with sauces, chili paste/oil, and other condiments based on individual preferences. I am hopeful that my experience will improve during my next visit.

Today, I decided to give it another try. They were wearing hair nets, but it was evident that these were ineffective, as a lot of their hair was still visible. Unfortunately, when I returned the food, I encountered a very rude employee. The same man who I suspect was responsible for the hair in my food last time claimed that this wasn’t my first complaint and insisted that they never have issues with their food. As someone who has family in the food industry, it's frustrating to see such a lack of care for preventable mistakes like this. I didn’t come in demanding a refund or a replacement; I just wanted to inform them about what had happened. Ultimately, they gave me my money back, but there was no acknowledgment or apology regarding my experience. Food safety is far more important than an eight-dollar meal, yet there was no sense of responsibility from them. Please avoid this restaurant. The food doesn’t even taste good—especially when you have to worry about “DNA” in it.