The Goat - New York

I made a reservation and had to put in my credit card information to hold the table. I got a confirmation email and everything. However, when I got to the restaurant, it was closed and had been closed for nearly a month. I'm not sure why it's still available for reservations and why credit card information is required. Disappointing for sure

Somehow I had a reservation but this restaurant literally does not exist. Get your sh*t together OpenTable.

The service at this restaurant was exceptionally rude, unlike anything I have ever encountered before. Additionally, the staff did not inform us that everyone at the table needed to be 21 in order to order drinks, which was quite surprising. Overall, the service was poor and the food was average at best. I would not recommend dining here.

This was the worst customer service experience at a restaurant I have ever had. The staff was passive-aggressive towards me and my friends, and the food was not good. One of my friends found a bug in her Sprite, and the staff acted like it was no big deal. They were rude and the overall experience was terrible. I will never be going back to this restaurant and I do not recommend it to anyone.

During our stay at the hotel next door, we passed by this restaurant every day. I assumed it would just have typical bar food. On a Monday night around 8 pm, feeling tired and hungry, we decided to give this place a try. The restaurant was quiet, so we were seated promptly and served water. Our server was very friendly, and they had Empress gin at the bar. The drinks were well prepared. As I looked at the menu, I noticed a mac and cheese burger that seemed too good to be true. I was skeptical about its Instagram-worthy appearance, thinking it might lack in flavor. However, I decided to order it anyway. The burger was huge, with a patty, a fried disk of mac and cheese, and even more mac and cheese flowing out. I took a bite and was pleasantly surprised by the delicious flavor of the mac and cheese - cheesy and well-seasoned. The burger overall was excellent, and the crispy yet soft fries were also a hit. Following the server's recommendation, my wife ordered the hanger steak burger, which she thoroughly enjoyed. I tasted a bite and found the steak to be flavorful and rich, complemented nicely by the jalapeños for a bit of heat. Our daughter had the boneless wings, and the Buffalo sauce was tasty. In the end, it was a satisfying meal for us all.