Casey's - Newalla

The checker Trey was infantile, disrespectful, lacked customer service ethics, and all around unprofessional when I visited the store late afternoon 1/25/24.He didn't ask my rewards status, he intentionally near didn't state my total, but finally did.He purposely didn't thank me after my transaction. His customer service was zero stars but rating system requires to give at least one star.The other two stars are because I like the company and their selections.I will stay away from this location altogether for awhile.

Great friendly service and wonderful hot food selection and sandwiches. Thank you!

If it wasn't for the one older lady with black hair who is the cashier being so nice I would have given this three stars but tonight was uncalled for and also it probably should have happened so that y'all can fix this problem. You need to put a sign above the sauce dippers that says it is 75 cents so that's clearly stated so people do not think that they can take it for free. I had the worker come from behind the kitchen to come all the way to the counter where are the sauces were just to tell me that they were not free because he assumed I was going to take it. I got a piece of slice out of the warmer got some napkins and some Parmesan and walked over to the counter and grabbed a garlic Parmesan sauce and put it on the counter next to my slice of pizza. I CAN UNDERSTAND IF I HAD PUT IT IN MY POCKET BUT I DIDN'T. HE ASSUMED THEN I SAID I DON'T ASSUME ANYTHING IS FREE. HE SAID WELL A LOT OF PEOPLE DO. HE THEN TRIED TO CENSOR MY REACTION AND WAS LIKE DON'T BE OFFENDED. MY SISTER JUST DIED AND I DON'T NEED TO BE HASSLED! STAY IN THE KITCHEN. AND PLEASE CASEY'S PUT A SIGN WITH THE PRICE ABOVE THE SAUCES. PROBLEM SOLVED! THANKS

Just left, had a wonderful experience! Everyone is friendly, the food is hot, good prices. Awesome!! ??????

Never has any Pepsi product in the fountain drinks. 90% of the time it's diet or dr pepper. It's always like a box of chocolate. Never know which flavor your going to get.