Ohana Kitchen Newburyport

Great variety of Hawaiian classics as well as fresh and delicious.

Chunks of salt in your food. Your blood pressure will be sky high if you eat here. bring some h20 with you as the salt will get you thirsty)

I apologize for the novel. I’ve worked in service, sales, and production. Never worked in food, but I hear it’s hard. Which is why I’m hesitant to write a review. In the end, I’m just a customer and what matters is the experience I have with your product.The unfortunate situation, I am about to talk about, is consistency. The bad kind. My wife and I love your food. Poké is delicious and your people deliver a good product at competitive prices. The issue is, that consistently we don’t get what we pay for. You have these beautiful pictures of full clear bowls of Poké online when instead we receive partially filled bowls of food. Now I could just be a cranky customer, but this just feels like a product that doesn’t deliver what’s been promised/advertised.For several months we’ve ordered a couple bowls a week and received bowls with empty pockets. Or bowls that are half filled with rice, and then the additives are arbitrarily sprinkled on top. If you guys intend to stiff people their proteins at least fill the bowl with rice. I’d settle for cheap filler over quantity of vegetables or proteins. (See attached photos)This experience is not entirely consistent. As ordering earlier in the day. Like 3-4pm usually yields a full bowl. Ordering after 5pm however usually results with the unfortunate experience above. Time of day shouldn’t matter. I would expect that tends to leave the dinner crowd unsatisfied.As customers we actually don’t know what we are supposed to receive in quantity. Do your people just eyeball it? Do you measure by weight? Scoops?On top of this, some genius just removed the option to double/triple up on protein choices when ordering online. So if you only want avocado, or tuna as your protein you can’t do that anymore.Past experiences would suggest this is a corporate or management decision. As I can’t imagine a reason for your counter chefs cutting short on product without someone above them telling them to do so. Whether that’s to meet order volume or save money.Now I’m not saying that your teams, management staff, or higher administrative folks are doing any of this intentionally. Understand this is more a feedback post. Clarification would help myself and others when purchasing from you in the future.Thanks for your timeParking: 3 spots near the door for quick pick up. 4-8 spots around area for quick walk. Large parking areas within brief walking distance.

Always a go-to for lunch! I love being able to order online and just pick up at the front door. They are usually pretty fast with the online orders which is great. The food is fresh and yummy.

Great poke bowls! Wish they would bring back the crab salad! I miss this, it’s been off the menu for a long time.