Sonic Drive-in - Newcastle

Just wanted to say that that I appreciate the carhops. They get stuff done no matter the weather and no matter how busy. God bless

Fast and good service. Food was hot, made exactly like the way I chose the items/add-ons with the Sonic App.

Horrible food. Forgot that we even had a mobile order and then the ginger would even recognize us as we tries to check on the order. Food was cold. Thanks for a wasted 30 mins. Good job Sonic.

The footlong coney seemed off. The cheese wasn't melted, and the chili tasted different, not in a good way. The tots were super salty, I like a good salted potato, but dang. The 1/4 lb burger tasted as it should have. I placed a mobile order and waited almost 20 mins. You can do better, hopefully next time.

Very disappointed! Oh manager Johnathan who claims to be the Owner said the kids working in the kitchen is the reason our food that cane out burnt and cold. ... Shame on him. He is the manager/owner and is responsible for all orders that go out. Then he sd we can come back for replacement and so we thought we would give it another try and he was the rudest and told us he didn't have to replace anything and that we could just leave. What has customer service come to really? I just don't understand these people running our town businesses.