The Town Wall - Newcastle upon Tyne

The food is great, the beer is amazing, nice location mix new and old, comfortable but no service. Not very cheap but price is honeat.

The tables at this restaurant were dirty and sticky, with remnants of old food stuck in the gaps of the wooden tabletops. The bar staff were inattentive, more focused on chatting amongst themselves than on serving customers.

Great pub, friendly and buzzy most of the time. We came for Sunday lunch no tomato juice so no **** Mary’s available. The Sunday lunch was generous and delicious. Friendly staff

Found by chance, great beer, friendly service and a great steak. Well worth a visit, not outrageous on price. Get a corner seat as a little dark inside.

After noticing lipstick smudges on a dirty glass, my husband returned it to the barmaid who claimed they were watermarks. When condiments with cake remnants around the bottle neck were brought to the table, it raised further concerns about hygiene. The food looked appetizing, but upon closer inspection, the cutlery was dirty and had to be replaced. The fish was average, lacking freshness as it had a fishy smell. Unhappy with the barmaid's unhelpful attitude, my husband requested to speak to the manager, only to discover that she was the 'acting manager for the day'. She failed to take our complaint seriously and demonstrated poor customer service. This was our first and last visit to The Town Wall. We recommend that the staff, particularly the 'acting managers', receive additional training on good manners, hygiene practices, and handling customer complaints. It was unacceptable for the barmaid to question the need for clean glasses and cutlery, leaving us with a negative impression of the establishment. We do not recommend dining at The Town Wall in Newcastle.