Chanello's Pizza - Newport News

I have had a frustrating experience at this restaurant. Each time I've visited, they've made mistakes and show no willingness to correct them. When I called to request a remake, I was advised to just place a new order instead. On top of that, I asked for a well-done pizza, but it came out burnt and extremely dry. This is the second time this has happened, and I definitely won’t be returning.

Did not give us what we paid for TWICE. I ordered wings and tenders along with a sub sandwich for my family. I selected garlic parm as my sauce selection for my wings, but instead recieved seasoning on my wings. Perhaps I would have let that slide as an error, but upon checking the rest of our food noticed the chicken tenders looked like 2in microwaveable chicken nuggets. $9 for some microwavable chicken nuggets, and $15 for wings without sauce but seasoning?!? This was very shady business practices and taking advantage of customers. But after reading other reviews I now see over the last year this place has really gone down hill and this is a regular problem with this location.

Everything was just average. I lived only three minutes away, and I had to put my pizza back in the oven when I got home. That kind of defeats the purpose of takeout.

My Family Love's Their Big Boy Pizza. It's Delicious! The Staff Is Courteous And Pleasant Like They Are Really Happy To Have You Come By. My Go To On Movie Night.

Leslie and Co. never disappoint! I just had another delicious large pizza with a fantastic crust and outstanding cheese and toppings. It was absolutely delightful!