Texas de Brazil - Norfolk

Enjoyed a birthday dinner for my girlfriend last year, they did a great job and we enjoyed. We will miss you while you are closed. Hopefully when you open the new location you will consider a Chesapeake location.

CLOSED!!! OpenTable accepted reservations for 4/28. Drove there for a birthday celebration only to find it closed. Doors were locked, lights off and lots of mail scattered around. Shame on Texas de Brazil and OpenTable for allowing this to happen.

I just wanted you all to be made aware that your card reader at the Norfolk, Virginia location is faulty. Because of this, I was treated very disgusting last night. I will never be returning to this location ever again. My boyfriend took me out to eat last night. He paid for our meal, and went to go get our car because we were parked pretty far from the restaurant. I waited at our table for our waitress to bring his card back so I could tip her. She comes back after a few minutes and said his card wasn’t reading. So I gave her my card. I’ve never had an issue with my card reading anywhere else. She comes back a few minutes later and says “your card is doing the same thing, so I have to get my manager.” A few minutes later I see that my card had been charged for the amount that we owed for dinner, but the manager comes to the table very rude telling me she needs to see my ID since “this is the 2nd card she’s had to take from us and swiping all of these cards can seem suspicious to the company.” Is that the proper protocol to say to a customer who has just paid? I certainly hope not. I happen to not grab my ID by accident that day, but I told her I can see you’ve already charged my card, so why do you need an ID? I would think if we’re being suspicious you’d ask for it beforehand. My boyfriend ended up coming back in after finding a closer parking spot because I told him I didn’t feel right. He gave the manager his ID to keep on file (which makes absolutely no sense whatsoever because we used my card and we don’t even have the same last name) and then we left out. But the manager followed us to the door! Why was that necessary? We didn’t steal anything, we weren’t causing a scene or even being a disturbance. I’m not looking for anything free because I’ll never return here if this is how I’m going to be treated. I just wanted someone to be aware that their card reader isn’t working, and the manager needs better interpersonal skills when it comes down to paying customers.

The beef steak was the best, most of the food on the salad bar was great, the lamb and chicken could have been better. Our server was amazing and explained the ordering process as it was our first time dining here.

The food was great, but the service was unacceptable particularly at this price point. We weren't seated until nearly 20 minutes past our reservation. It took 45 minutes for our drinks to come out. Our server, while nice, was missing in action most of the evening. When we were ready to go, it took 15+ minutes to get the bill and then 20 more waiting for the card to come back so we could sign and leave. The restaurant didn't appear understaffed, so it was hard to understand why the service was so incredibly slow. I was really disappointed by my first experience dining at Texas de Brazil. I definitely wouldn't go out of my way to come back.