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Contribuisci feedbackHORRIBLE customer service at this location. Rude staff that is condescending when told they made a mistake. I’m sorry but when I am paying $10 for ice cream I would at least like it to be what I ordered. And when I brought it back to complain they told me I ordered it wrong. Yet my receipt said exactly what I ordered. Which is what I wanted I always get the same exact thing. When asked for it to be remade I saw 3 or 4 staff members around my blizzard looking at me and laughing. I have never had a worse experience anywhere in my life. Definitely need better customer service
Great customer service. Guys like MEET and the whole staff is excellent at at work. ??
Ordered a blizzard with a peanut allergy, most DQ locations will wash the machine right in front of you and you can tell if they did cause the ice cream is a little watery.... Anyway got the blizzard and ended up spitting out a piece of peanut from a cookie dough Blizzard... Called the location and the manager kept saying she thinks that they washed and sanitized the machine if it was washed up to health organization standards there wouldn 't be ANY peanut chunks..... Don 't recommend this location if you have allergies!!
Ordered a custom cake on like that was a stock image, upon arrival in store they charged me additional for the deco that was already listed on the cake I had ordered. Then argued with me that it wasn 't included and no where in comments did I request the spray paint as I ordered a stock image cakeVery disappointed and will be shopping else where for cakes as this is not the first time this has happened
Paid $1.20 extra for them to put 2 tiny pieces of cheesecake in my blizzard. Word to the wise: don't get extra add ins cause they will rip you off!