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Contribuisci feedbackDrive through was closed for some reason, so indoors was packed. The ordering screens weren't working either, so the queue was out the door! Waited 45 minutes for food (in a fast food restaurant!! , at no point were we told there was a delay on food as they had no chicken on the bone! Why no chicken! It's KFC!!!!! No tables were cleaned in all the time we were there. Absolutely no organisation, no management, no customer service, no skills shown at all. Shocking experience, won't be going again and wouldn't recommend at all
What can I say….. Just awful in every way, soggy luke warm dripping in oil chicken and tepid mushy “fries”. The only thing edible were the crispy (due to being as dry as the gobi desert) hot chicken wings. Gotta admit the Pepsi max was fine. Why and how does this chain still exist, on a good day in a good restaurant KFC is just alright but this one is damn right shocking. Happily for my doctor this was a very low carb and calorie lunch as 95% of it ended up in the bin.
Hadn't been here for a long time because we had become tired of poor quality burgers, cold food or incorrect orders with missing items but fancied fried chicken so decided to give it another go. Well nothing has changed !! Ordered a Tower burger box meal and Box meal for one via the app for collection at the drive thru. My mistake was not checking all items whilst still at the drive thru because back at home we found no fries with either meal and the tower burger contained a dried up chicken fillet with barely any dressing !! About the only thing that was edible were the chicken pieces. They really need to get their act together here or just stick to chicken pieces !!! There won't be a return order from us.
Not only did I get home to find they gave me wrong burgers and forgot the one piece of chicken in the box meal but what we did receive was stone cold and totally inedible.
For many years now I 've wished Bangor 's KFC was better. It just isnt. Newtowards appears slightly better. Hard to say, dependant on staff coming going. Certainly always felt the place could do with a tidyup on the floor toilets . The skin just doesnt hang onto the chicken. But its quick enough, chips ok, daughter likes the 'lumps ' in the gravy..hummm. But that was only a few times, when ive had it appears mixed well enough etc With no proper burgerking in bangor, and a kfc i tend to think twice about...just wish be done up a bit etc.. lacking.. but hard to really judge.