Dominoes Pizza - North Hertfordshire

I ordered a pizza last night. about minutes to the stores closing time the pizza was delivered with my order labelled on the box however when I open the box it wasn’t the pizza I ordered. I called several times last night but there...was no answer so I assumed they had closed. I didn’t eat the pizza. This morning I called and asked to speak to the manager I explained my situation and he began to argue with me and say I didn’t call last night. Long story short... I ended up calling domino’s Head Quarters where the lady was so helpful in logging my complaint she even called the store manager telling him to go and pick up the wrong pizza. Once The manager saw the mistake with the pizza he offered to send me another however he was still being rude. I told him no I don’t want another pizza as he was so rude to me i was scared he would spit in my food or tamper with it in some way. Dear owner of dominos letchworth I would advise you to have a serious conversation with your branch manager his attitude and rudeness isn’t good for business especially when “papa John’s”and “Pizza Hut” is just down the road.

Although expensive (best buys are always in Supermarket freezers which you cook yourself), Domino’s pizza are well cooked and very very tasty.

If you pay online, expect awful service, cold pizza, excuses, ignorance and lack of basic decency. Once they get your money they just do not care. GO ELSEWHERE FOR YOUR PIZZA

Omg delivery from there tonight.... do not touch! When we got the pizza it was undercooked and cold. I called the shop to tell them the manager was disgustingly rude. As we live close we took the pizza back, the manager was rude again and...extremely unhelpful... basically told me to go somewhere else never again

The service is consistently excellent every time we visit this restaurant. We now choose to pick up our orders from here instead of dining in Shefford.