White Lady - North Norfolk

Excellent accommodation breakfast very good staff very friendly helpful but the star attraction has to be the evening meals pizza night fish chip night amazing best of all the chicken supreme with pancetta sauce outstanding prices are good too lively bar in the evening (separate restaurant beer garden) also have self catering cottages will be revisiting soon

Three night stay We had decided to have a few days in Norfolk however when we tried to reserve our usual accomodations they were full We searched the internet and found some lovely modern rooms at The White Lady In Worstead We were impressed that this was a winner in Four in a Bed We are in our 70s and accept we are not so internet savvy so gullible to being caught out We rang and the owner was not available Dennis then called us back and after a bit of confusion at the Worstead end over availability we booked 2 nights and then after another call back a third night However on arrival we pulled up at a rather tired looking pub that on the web advertises itself as a 3 star hotel We could not access the property as it was closed and no one in sight We returned later and were shown to a room which was not as shown on booking.com We explained to the gentleman that showed us this room that it was not what we had felt we booked We would never stay in a pub ina room above the bar We explained this to the gentleman who did become a little agitated with us he explained he was self employed as were most staff which seems a little strange and could not help so we rang Dennis the owner who was on holiday in Cornwall His response was abrupt, totally unhelpful and ‘ You have booked it so that’s it’ We offered to pay for one night but not stay and accept 2 nights refund Definitely not was the response and he hung up on us We pondered as to whether we should just leave but our concern was where do we stay if we do Just having driven 4 hours it was a long distance to return So we stayed and decided to be there the minimum The first night we were the only guests The room had signs of damp (Pictures attached) We were un able to sleep due to the bar below being very noisy and then the church bells rang every hour The following morning we went to breakfast in a very tired dining room The continental breakfast spread constituted of old half packs of white and brown bread 3 half filled cereal bottles and some fruit well passed the sell by date No milk no juice no pasties We asked for fresh fruit but there was none available A young timid waitress asked what we wanted. Nothing about what was on offer !! So porridge and some grilled tomatoes and mushrooms and tea was our breakfast after us suggesting this The dining room had signs of damp and the floor extremely dirty We decided to go to the coast all day and did not return till late where we found the area in front of the pub cluttered with cars and no allocation for guests to park only to leave us to park on the narrow road nearby That evening it was extremely noisy in the bar below and took ages to get some sleep We woke on and off all night aided by the bells In the morning we were greeted by cold showers. We told the young girl in the dining room but she was much to timid to offer any suggestion The very pleasant young chef from the local village of small burgh made a note However whilst having breakfast the aforesaid young girl approached and told us in front of other people to say we had not paid our bar bill from the previous night. Our response was that we were not in the bar !! Or hotel !! She then spoke to everyone else to find who owed the money On the third morning our last thankfully day we found that orange juice had arrived. Nothing much else but there were now more guests m We feel this pub is living on its glory of 2014 and now in 2023 in a poor way We doubt anything has been decorated or improved. It’s a little sad and sorry place It can not in our opinion be called a hotel. No room service no bed making no fresh towels no replenishing of toiletries The hair dryer does not reach to the mirror The kettle is on the floor the bed is tiny Please do not be taken in by the initial friendly chat to get you to pay as after that it’s down hill It’s run on a shoe string Please see some photos we took We would never ever recommend this place it’s an insult to Norfolk

Just spent two nights, with breakfast and dinner, at the White Lady in Norfolk. We had a great welcome, with comfortable accommodation. The supplies in the room were abundant and great quality. The food was excellent both at breakfast and dinner. Highly recommended

Had the fish and chip take away. Also available gluten free which my friend enjoyed. Fish well cooked and chips were exceptional. Was all hot and we were greeted with a polite host and busy pub. Definitely returning

Prayer Past family, great room, quiet village,food fabulous, staff soy,go reply