Dunkin' - North Providence

Waited in the drive thru about 15 minutes and then when we got to the window, they handed us one beverage and said have a nice day when we ordered 2 beverages and 4 food items. They had to check multiple times for the full order. Sadly, I 've had multiple issues similar to this at this location before. I think I will have to make a different location my regular store. This team doesn 't seem to work well together and they are constantly fighting with each other in front of customers. Unprofessional. Also there 's almost always an employee parked in the fire lane area and it 's frustrating because even if you needed to leave the drive thru line, you can 't because they are blocking it.

This Dunkin has always been absolutely horrendous but today felt as if they outdid themselves. I walked in to place my order and stoof at the front counter for ten minutes ad I was on my phone. I never received any service. I walked out and had someone else gonin and place my order. The coffees we receieved were completely wrong. The person went back and told them they were wrong and the girls told my friend they didnt know how to make machiattos so my friend went behind the counter and typed them in for the workers. I mean...you work at the Dunkin and you need a customer to do it for you? Brain dead isn't even the word, these people just lack something normal people have like...a brain. In this instance I think an AI taking orders would do better than these standing bodies. Later we mistakingly placed a second order. It took 25 minutes in the drive thru, once again the girls were throwing a happy 3:17 party in the back, laughing and joking like the mental issues they have didnt exist. Got the wrong coffees again, this time they were lattes. Once again they had no clue how to make them as they admitted. The friend we sent once again had to do their jobs for them. In short, fire these idiots who work on Friday mornings. Dont need them around at all.

This is the best Dunkin Donuts in the State!!The staffe is friendly and just amazing baristas.

Being friendly is everything people must understand this get back into customer service

OMG!! This is my first time going to this dunkin I normally go to 259 putman pike location but everytime I go there they mess up my order or the coffee is burnt or they are rude and slow. So today I decided to try this one and WOW am I surprised they were so busy line to the road and I wasn’t even in the line for 5 mins they are so fast and both the lady taking my order and the one at the window was so fantastic and so nice. Everything from the coffee and sandwiches and donuts were fresh. I think I found my new dunkin!! I don’t mind driving 12 mins out of my way for fresh coffee and good customer service.