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Contribuisci feedback**Avoid this place!** There are flies and bugs in the donut case! I pointed it out to the staff, and the woman casually responded, "Yeah, we're trying to get rid of them," while she picked up a donut that had flies on it. Disgusting!
There's roughly a 30% chance that your order will be accurate at this restaurant.
When I visited to grab an iced coffee, I encountered Karizma and Brandon. Both were professional and highly efficient, and the store itself was clean and well-maintained.
The manager, Heather, is horrible at customer service. Christmas day they were packed and I did a mobile order. Sitting at the drive through speaker while waiting patiently for them to be ready to take my order, my daughter kept complaining about having to use the restroom. I told her to relax it 's christmas they probably have one person on staff (this location is always short staffed, typically 2 employees every time i go which is often because my parents live next door) Heather then decided to take over the speaker from the original gentleman who said he 'd be right with us, and stated in a very cocky attitude stating our lobby is full we have a line full of people have patience. i just said ok and pulled up to the window after telling them my mobile order name. I asked the gentleman at the window if the woman who spoke over the speaker happened to be a manager or something with the way she felt she could speak to me, he said yes, heather. I asked for her to come to the window in which she did and asked her why all the attitude which her response was you sounded very angry and impatient (mind you, i was speaking to my antsy 10 year old NOT the speaker) i told her that i couldn 't believe a manager would speak to a customer like that and she needs additional training, she said ITS CHRISTMAS! and rolled her eyes and walked away. I will be calling corporate as my 10 year old assumed this was all because of HER. Way to go Heather!
Ordered one donut and the girl said 202 for ya . I walked out. How disappointing you can 't train your staff how to speak.
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