Chet's Chicken - North Ridgeville

I will start this review by saying that their food/chicken is actually pretty decent. But that 's where the positive review ends. The staff is unprofessional and rude, they don 't want to help you, and they consistently run out of food hours before they close. Today we ordered multiple pieces of chicken (Two breasts and two legs) and when we picked it up we confirmed the order which we were told was correct, only to discover when we got home it was the wrong pieces. When we called to ask for the correct replacements, we were told we had to BRING BACK the incorrect pieces of chicken and prove they were wrong before they would fix our order and give us the chicken we ordered. This policy is absolutely ridiculous as they are just going to throw them away! It also makes us wonder if we are currently eating chicken that other people have returned. Disgusting. Certainly wouldn 't recommend anyone going there which is unfortunate because their food is decent.

Gave us the wrong chicken and then wanted us to bring it back in order to correct the order. Disgusted and concerned they give out food that other people took home. Gross

Owner was very rude and said my 10 week old puppy in my arms was a personal problem and was so mean! I can't come back and give a great store with a nasty owner my money!I use to come to this store daily!

Best convenience store chicken you'll find anywhere.

8 bucks for 3 tenders and a bunch of fries. Super fast service. Had 2 people in front of me and was in there for less than 5 minutes. Food is good and hot, free sauce cup.I forgot to ask for a napkin and didn’t get one because of that so keep that in mind I guess