Tim Hortons - North Tonawanda

Tired of the coffee now. Used to get it daily and sometimes more than once. I only stop for a breakfast sandwich now. Donuts I get elsewhere and also I buy my coffee from BLACK RIFLE COFFEES, as it's a veteran owned company which i support now and has fabulous coffees. Hortons will always have my business, just no longer for the items mentioned.

Been going to this location for a while now because my kids work at a nearby car wash. When I drop them off I go grab them something to eat from this location. In the past I have not had a good experience at all. Recently I have been waited on by a man named Drew. I have to say he gets my order right every time and is super friendly which I am really truly not used to at this location. Just wanted to give him a shout out because as for me he has changed my experience at this Tim Hortons????? thank you Drew for having great customer services.

Beware, I gave this location many chances.. more times than less my order was wrong, they argue with you if you come back for the correct order. Don?t order on the app until you verify their actual opening times.. it can vary by the day.. I contacted customer service and the assured me someone from the store would be getting back to me within a week.. I continued to send messages back and forth to customer service and gave up after 3 months with no resolve. congrats on getting my first one star review. Don?t waste your time!

Don't order latte from there they literally Don't know how to make it. I ordered a few times and the last time I went inside and watched the guy making it. The drink tasted like just warmed milked. It's really annoying i rather have them say i don't know how to make it so o can order something else.

BUYER BEWARE Went in and had had gotten gas at the mobile, and Wanted a fresh coffee and there were two people on staff with two vehicles or less in the drive thru. I stood there for 10 mins and was looked in my face twice and looked away. Absolutely no consideration for my time. They just let anybody collect a pay check at this place. Zero customer service