M And S Cafe - North Tyneside

I decided to have lunch at M&S Longbridge, but I regretted it. We ordered two jacket potatoes, one with cheese and one with mixed chili beans. After waiting for a while, a staff member informed us that they were out of chili beans, even though it was just after 12 pm. I settled for the cheese jacket potato instead. However, we only received one jacket potato and the server seemed unaware of our order for two. When my jacket potato finally arrived, it was missing butter and salad dressing. The salad consisted of a few pieces of rocket and baby plum tomatoes, making it dry and unappetizing. I don't think I will be returning to this restaurant anytime soon.

The restaurant is good, the staff are very helpful, but the restroom has rolls of toilet paper left on the rails on either side of the cubicle, instead of being in the toilet roll holders on the wall. This doesn't align with the overall cleanliness of the establishment.

This restaurant was absolutely terrible. The tables were not cleared, and we waited about half an hour for our food. We had to send back our jacket potatoes because they weren't cooked. On top of that, there were no serviettes or water provided. We definitely will not be returning and would not recommend this restaurant to others.

Really disappointed. Late lunch of sausage ciabata bowl of chips. Ciabata was dry hard with shrivelled sausages and chips were pale limp. Wasn't even given a saucer with my teacup!!!!! Not the M S of old!!!!

Absolutely awful! Very rude staff, a waitress called Maria told us they were closed until another waitress had to interrupt to say they were open another hour. She then proceeded to refuse to serve us so I had to go and get another waitress to put our order through. The cafe was filth, most tables dirty and floor filthy with food. After going through all that the coffee seemed watered down and we ended up leaving it. will never return, they don’t want our custom anyway!!