Kfc - North Warwickshire

My girlfriend has been trying to convince me that KFC is the best fast food option. However, this was only my second time eating at KFC, with my first experience in Australia being quite good. Unfortunately, this visit will be my last. We paid £16 for two burgers with a battered chicken breast, a small amount of sauce, and a minimal amount of lettuce. The chips were undercooked and for £8 per person, I expected more. The staff was friendly, but it felt like they were trying to take advantage of tired and desperate motorway travelers. I would recommend going elsewhere for a better dining experience.

I stopped at the M6 Corley Services on my trip to Wales. The KFC outlet was disappointing on several levels. Orders are done on a touch screen, and even though I pressed the disabled icon, I still needed to queue and carry my tray so the icon proved meaningless. I had purposely chosen this services because of the KFC signage as I wanted to try the vegan burger. It is billed as being "original recipe with the 11 herbs and spices. The original “original recipe” from the 1950s has morphed some over the years, but it is still tasty. It has been years since I had it, but with the new move to plant based menus I wanted to give the vegan KFC offering a try. First of all the down side. This is a motorway services, so presentation and care are not at the forefront. That said the coating of the vegan fillet (a Quorn product) was similar to what I remembered the chicken fillet’s as having. The combo with Quorn was not as nice as I would have hoped, however. I am actually a fan of the “chicken” offerings which Quorn makes, but this was not one of the best. It may be that the KFC 11 herbs and spices diminished the “chicken” illusion that Quorn usually has, or it may be that I just expected too much. Any way the sandwich was okay. The bun a little dry, though the spiced fillet compensated for that a little. The iceberg lettuce was – well iceberg lettuce and offered little to the overall sandwich. The seating area was clean, but service was really assembly line like and the meal was little more than shoved at me.

The KFC I visited had very poor service. Only one of the two self-service machines was working, and it didn't have any paper for receipts. I tried to order mayo and BBQ sauce, but they only had tomato or sweet chili. The chips were undercooked and not very appetizing. Ultimately, I found a great honey and three mustard sauce at Waitrose.

Chose the 3 piece meal at Corley North services. Usually a reliable choice, but today the chicken was a tad dry, and the coating overly crisp, as if it had been reheated. Fries were good. Staff interaction with customers was very good. Should have gone back in, but didn’t have time. I am confident the issue would have been rectified had I reported it. Not a big enough issue to stop me shopping there again.

Stopped for a quick bite to eat on the way up north. Not the best KFC I’ve had but not the worst either. Chips were cold and the hot chicken wings looked like they had spent too long in the fryer. Not like we even visited at a busy time either.