Tim Hortons - North York Industiral

There is a Filipina lady who works in the morning she is very rude doesn’t know what customer service is I go there twice a day the evening employees are super nice I have no problem with them only the morning shift the thing is I live in the area otherwise I will go to different one can’t spend my money there with rude employee like her I would love to speak with Ryan the store manager or the owner and this is not the first time I’m having problems with her .Thanks

Most Tim Hortons are the same. You can get the usual snack.

The Filipino lady in the morning today double charged me for a farmers wrap. When I asked her about it, saying I have a free reward, she said “what do you want everything for free” and was rude. When I asked for my receipt while she was waiting at the cash she refused to give it until she gave me everything in my order. I asked her about my receipt she said she only charged me a single time and didn’t want to look at it and dismissed me. Terrible rude service at 5:30 Am in the morning.

Ryan (the branch manager) needs to actually train the employees at this location with the acception of Hashini (who should be the manager) nobody at this location knows how to do their job, I come to this location multiple times a day and spend a lot of money there (easily 40 dollars a day) as I've lived beside the location for 6 years. I'm utterly disgusted at the fact I cannot order a dark roast double double without it either being burnt, old or tasting like chemicals which I believe is them cleaning the pots with descaler and not thoroughly rinsing them. I've had more coffees dumped down the sink then I have enjoyed, even tried getting steep tea at times, hoping they don't mess that up too which they still manage to do. I would really appreciate whoever is in charge of this location to somehow correct their untrained staff it's utterly pathetic how I cannot trust a chain like Tim hortons to have a quality control over their products. I can go to Starbucks right now and order a drink I haven't had in years and it'll taste just as I remembered it years prior. I'm writing this as I'm stuck forcing down a burnt dark roast double double and a begal that was suppose to be toasted but was not and a cold hashbrown. RYAN DO SOMETHING ABOUT THIS, IM ALSO GOING TO WRITE AN EMAIL TO CORPORATE.THANKS.

The Tim Hortons is nasty! Me and my younger brother bought 20 timbits on Saturday and we found 2 timbits with bites in them. Whomever did that has no respect whatsoever and clearly doesn't consider anyone's health. They should be fired for contamination towards the consumers. The quality of the food is terrible and it was stale; the food had to be at least a day or two old. Also the food display area had multiple wasps in it and on the food, it was very gross.I suggest for anyone who goes here or is thinking about going here don't. Your first visits might be fine but you'll start to notice stuff here that you wouldn't tolerate. Every time I came here the food would taste really stale but I shrugged it off because the service was great. If anyone wants to go to a Tim Hortons close to them I recommend the one on 91 Guildwood Pkwy, Scarborough, ON M1E 4V2. Sometimes the wait is long but the service is worth it and the quality of food is much better than this trash!