Ask Italian - NORTHWOOD

When we arrived they didn’t have our booking confirmed which was weird but said hey could fit the three of us in anyways. It was slightly busy but it was Friday night. Took a very long time for a server to come and take our drink orders and then food orders. Drinks didn’t come until we had to ask for them again! Ordered calamari but it was cold once it arrived at the table as i think it had been cooked for a while and waiting to be collected to bring to our table. We told them it was cold and they immediately gave us a fresh calamari. Service continued to be slow throughout the night as they are definitely under-staffed. Would be a lot better if there was even one more member of staff. Overall though the food was good but there are also other restaurants that will be better due to having more staff available.

Restaurant was empty, only 2 tables occupied, but despite the fact that we had to wait 40 minutes for children pasta!!! also no personal when we came, had to wait until someone appears.

Waste time as always here at the washing. terrible service and we will not be back

On 26 December birthday of my wife the restaurant had unfortunately a crash with her cook in the night before the problems caused with service, eating and storage level. the manager had explained the situation and that it is a very low teig deficiency....not great in a pizza and pasta restaurant. of course ordered pasta, which then also let the pasta run out. we didn't get what we wanted on our pasta selection, that didn't taste good either. fortunately we were not charged for these 3 courts. the staff and management were friendly and professional. they did their best to serve us well in the circumstances. I personally expected better because I was a reservation for 8, 4 of them were children and it was the birthday of my wife. in the evening of the boxing days it was not possible in the last minute elsewhere. on the bright side was still open.

When we arrived, they did not confirm our booking what was strange, but said, hey could fit the three of us anyway. it was a little busy, but it was Friday night. it took a long time until a server came and took our drinks orders and then food orders. Drink didn't come until we had to ask for them again! order calamari but it was cold as soon as it arrived at the table, as I think it was cooked and waiting for to be collected to bring to our table. we told them it was cold and they immediately gave us a fresh calamari. the service remained slow throughout the night, as they are definitiw suppressed. would be much better if there were any other employee present. altogether though eating was good, but there are also other restaurants that will be better because more employees are available.