Dunkin' - Norwalk

Dunkin Dunkin.. what can I say The atmosphere is a bit gray Very slow moving in the drive-thru It's like 1 order at a time, as the staff is very few! Now, you're a corporate chain, but your pay is a stain On the economy, I'm just speaking of where youremployment could be. Raise the bar , give more pay I'm sure you'll have more employees at the end of the day. Don't get mewrong, the food and drinks are great Their frozen coffee is my bait No gluten free donuts yet Gotta get it together beforecustomers get upset As gluten free is roaring the country You can afford this, trust me!

I hate to say it because I used to love this location but it has went downhill horribly in the past year. I?m an avid cold brew drinker and for the past few months it has been tasting burnt?. that is very strange for a cold brew. I?ve only ever had thattaste with iced coffee (cold coffee lovers know the difference). Seems suspicious ????

My drink order was wrong but I said it was fine then they gave me half my food order when I called to get a refund I was told they couldn't refund a card over the phone I went back said I'd just get what was missing. The line was long and the insidewasn't open I called twice when I went back no answer. Honestly who wants to wait in a long line again for a mistake they made.

I have visited this place 3 different times and they have been out of donuts!!! This morning at 10 Am waited in line 10 minutes for them to tell me they are all out of every donut!! There was a long winding line of cars, there should be a sign ?NO DONUTS ?so everyone can be on time for work! Is this really a donut shop???

Well I'm a driver i parked a few doors down woke at 6am over here around 630ish there sign google everything says open at 5am. They where not. While i was there the two employees i seen instead of coming to door and saying hey it will be a minute orwhatever nope ducks and runs to the back like they owe me money instead of doing there jobs they are playing peekaboo behind thecounters. Like dunkin been going there since i was a kid the service lately is amazing. Not happy