Kfc - Norwich

I visited the KFC location on chapelfield on August 20, 2024, at 4 pm, and was appalled by the behavior of the girl at the till. She was extremely rude and unprofessional, not only to me but also to another customer who was trying to pay with cash.The food was subpar, and the service was even worse. I ordered chicken buket , but what I got was uncooked chicken oily and so much of salt in it. I was expecting the usual KFC quality and friendly service, but this visit fell far short. Hopefully, the management will take steps to address these issues and improve the customer experience.

They called out my number and gave me my meal but didn’t check what number i was when i collected it. I ordered a large meal and was given a regular and when i went to explain it to them they just chucked a small extra in my bag and just gave it to me. Then i found out they swapped mine and another customers meal and just shrugged it off. I didn’t end up getting anything large and it was all regular size. The way they communicate isn’t very clear and they are extremely rude, using foul language with customers. They just chuck the ready orders at the front in a pile. Not good service at all.

Ordered 18mins ago and we were told to wait another 20min which is so ridiculous

Tasty fried chicken and chips. Fast food more shopping time

Very busy place. Not keen on ur requests of ketchup or cups, maybe bcs its so busy.