Krispy Kreme Norwich Chappelfield

This should not be listed on Open Table. It is essentially a takeaway. We booked a table, but when we arrived we were told they didn’t take bookings and it was first come first serve. The food was excellent, but less than half that is on the website. When we tried to order dessert, they only had ice cream. The pictures on open table are misleading as no meal is served on plates, but on plastic bowls with wooden cutlery. The meals do not look like that. Very good if you want a snack or takeaway, but don’t bother booking as they don’t take any notice.

First time visiting and will return. Food and service were fantastic

I’ve been buying Krispy Kreme pre-pandemic, but now their stores are only taking card payments to ensure “customer efficiency”. Yet, upon walking past this branch recently, they had a Pride flag saying “Everyone is welcome here”. Doubt that includes customers who prefer, on only able, to pay by cash, regardless of sexuality. One can buy their donuts with cash via their in-store cabinets, but I feel doing so would be supporting their business (not bought from Krispy Kreme since Nov 22).

Great service and very COVID-19 secure well done highly recommend the milkshakes and donuts are to die for keep up the good work

Maxine Danielle is very polite and accommodating with all customers, a credit to Krispy Kreme. She is welcoming and promptly cleans up any crumbs.